Shipping Details

Last updated: September 8, 2026

At Trulinx, we are committed to delivering your orders in a timely and reliable manner. Please read the following shipping information carefully.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days
• International Shipping: 10–21 business days (depending on destination)

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. We occasionally offer free shipping promotions — please check our website or subscribe to our newsletter for updates.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your order through the carrier's website.

5. International Shipping

We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Trulinx is not responsible for any delays caused by customs clearance processes.

6. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

7. Incorrect Address

Please ensure that your shipping address is correct before placing your order. Trulinx is not responsible for packages delivered to an incorrect address provided by the customer. Additional shipping charges may apply for re-shipment.

8. Contact Us

If you have any questions about your shipment or our shipping policy, please feel free to reach out to us at: support@Trulinx.store